Webinar: How to create and sustain a customer-led business
IMD’s Martin Hilti Professor of Marketing and Change Management, Seán Meehan, and Charlie Dawson, founder of the pioneering customer-led...
top of page
Search
Jun 23, 20211 min read
The end of Amazon?
Even though Amazon is experiencing extraordinary growth, has plentiful reserves and is much admired, is Andy Jassy inheriting a poisoned...
18 views0 comments
Jun 21, 20211 min read
Learning from Tesco, AO and more
What leaders say (and perhaps think) their company does and what it actually does can often be at odds. There is often a saying/doing...
16 views0 comments
Jun 16, 20211 min read
Going from 'good' to 'great'
A ‘good’ company does an OK job for its customers. It gives them what they expect in ways that are reliable, trustworthy, good...
11 views0 comments
May 24, 20211 min read
Seán on The Customer Experience Show
Seán talks to Michael Virardi on The Customer Experience Show, covering the difference between customer-led and efficiency-led belief...
32 views0 comments
May 17, 20211 min read
Charlie and Seán on Thinkers50
Charlie and Seán show how companies can overcome challenges to become truly customer-led, covering what it really means, why it's so rare...
8 views0 comments
May 8, 20211 min read
Review: 'Refreshing and Admirable'
The Customer Copernicus was recently reviewed by John Dore for Wave Your Arms, who said, "Dawson and Meehan have done something...
17 views0 comments
May 6, 20216 min read
Who is Football For?
The European Super League – purposeful business 1, shareholders-in-charge 0 The ESL Football Club owners are not bad people. They are...
76 views0 comments
May 5, 20211 min read
Lessons in leadership from Star Wars
Charlie Dawson spoke to Sally Percy at Forbes about the leadership lessons that can be taken from the unlikeliest of places - Star Wars....
19 views0 comments
Apr 30, 20211 min read
Charlie on The Places We'll Go Show
Charlie talks to the School of Marketing, explaining the power of seeing the world from the outside-in, how being customer-led really...
9 views0 comments
bottom of page