May 24, 20211 minSeán on The Customer Experience ShowSeán talks to Michael Virardi on The Customer Experience Show, covering the difference between customer-led and efficiency-led belief...
May 17, 20211 minCharlie and Seán on Thinkers50Charlie and Seán show how companies can overcome challenges to become truly customer-led, covering what it really means, why it's so rare...
May 9, 20211 minReview: 'Refreshing and Admirable'The Customer Copernicus was recently reviewed by John Dore for Wave Your Arms, who said, "Dawson and Meehan have done something...